Danna G Wei

Waiting

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Still waiting for my dress to arrive after it being ordered on august 17th ! Wish they had a better way to track your order
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Pros:
  • Good price
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Becky Tsr

They made my day

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I thought it's important to leave a comment here to thank InWeddingdress for providing and making my beautiful dream dress. The ceremony went really well and I felt like a proper princess and got loads of lovely comments about the dress. It was excellent quality and they did everything I asked for. They actually made my day and I will be recommending the site to others without a doubt.
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Pros:
  • Fair price
  • Custom alterations service
  • Good customer service
Cons:
  • Slow delivery
Reason of review:
Good quality
Anonymous

Buyer Beware

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uyer Beware: Buyer Beware: 1. It takes 4 weeks for your order to arrive. 2. The dress and embellishments won’t look anything like the online photo. 3. The fit will be wrong even if you provide professionally taken measurements. 4. Returns are a hassle with a 30% restocking fee plus shipping.
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Jennifer V Hod

Poor Customer Service

I have been trying to contact your company via email and facebook with no such luck. I am very interested in purchasing my wedding dress from your site and would like to talk to an actual person before making such a purchase. I have left my email and phone number and no reply from your company.
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Reason of review:
Poor customer service
1 comment
Guest

Go to a BRIDAL SHOP, and Steer CLEAR of the web for your dress!!! Counterfeiting is rampant on the Internet.

You may never even receive what you ordered, and if you do, chances are it will look nothing like what you expected, along with shoddy work.

...not to mention stories like this... http://bridalbeware.com/this-knockoff-gown-from-china-sent-one-bride-to-be-to-the-er/

Anonymous

InWeddingDress - Wedding Dress Review

The company sent a dress that was poorly made of the wrong fabric, smelled awful and had a strange fit. When asking for a refund, the company attempts to have you resell the product to another unsuspecting victim. They require a return within five days. and charge a 30% restocking plus a $15 shipping cost. They also require a tracking number which costs $100. The company is not reputable, sells shoddy products and had no customer protection. Don't add stress to your planning. Please go elsewhere.
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Reason of review:
Bad quality
Anonymous
map-marker Wellington, Wellington

Very disappointed!

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I ordered my wedding dress from Inweddingdress.com as they were the only site where I could find the exact dress that I wanted. However, I was very disappointed when it showed up. I had it custom-made and the fit itself (other than length) was perfect, however, the craftmanship was really poor. The lace scalloping above the cup area was visible in some parts and not in others so I had to sew what was there down into the inside of the cup area as it just looked like frayed lace. The boning and cups were only sewn into the inside lining so when I moved in the dress, the cup and boning protruded above the outside lining - I had to sew this into place properly. The zip broke the first time I tried it on so I have had to get this replaced. The 'custom-made' length is perfect at the back but is about 1 inch too long at the front so I have had to have this altered. The crystal embellishment on the front is only secured to one part of the dress and the top of it flops down so I had to sew this into place. I had the key-hole back filled in with matching lace but this has been sewn very roughly so it is very obvious on one side of the back but the other side has been sewn in a different location so the dress looks uneven - while this lace matches the rest of the lace on the dress, it is discoloured a yellow hue so looks terrible against the white. I have emailed them to discuss my concerns, and they have offered for me to send it back and get it fixed but I don't have time to do this as it will take up to 6-10 weeks and I get married in less than that. So I have just had to sort it out myself and pay the cost. I would not recommend this site - or at the very least, order 6 months in advance so that you have time to send it back and get fixed if needed, as they won't reimburse you if you need to get it done in your own country. I bought my bridesmaid dresses from Light in the Box and they are just beautiful. The craftmanship is superb and the communication has been very positive - I would highly recommend them!
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Reason of review:
Damaged or defective
Anonymous
map-marker Spring Grove, Illinois

Inweddingdress Return Policy Review

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Awful!!! Scam!! Will not accept fault. Money down drain. They say they accept returns but they do not!!
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Stockbridge, Georgia

Wedding Dress Review

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Stay away from this inweddingdress.com! They will rip you off. They sent the wrong size dress then blamed me for measuring incorrectly. I had my measurements done by a qualified seamstress and yet the dress is two sizes big. They continued to stall me until we had no option then to go elsewhere as our wedding is in 10 days. PLEASE DON'T BE CAUGHT BY THESE BASTARDS!!! TOTAL RIPOFF!!!
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Reason of review:
Not as described/ advertised
Loleta Mjz

LOVE IT!!!

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I was a bit apprehensive placing my order. I did not have a referral or any friends that have ever ordered from this website before. The idea of ordering the dress to my daughter's exact measurements and having it delivered to our door was almost too good to believe. I am so happy I ordered through this company! The workmanship on the dress was wonderful and it fit perfectly! My daughter loved it so much. I am so happy! I will definitely be ordering through this site again, and I will tell all my friends! The dress was very beautiful!
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Reason of review:
Good quality
Eletha Yci

Amazing customer service

Bought three dress for my bridesmaids and they are stunning, very good quality of dresses. One of my bridesmaids is on the bigger size and we did order the dress her size, but we cud not get it zipped up,so I would advise that you take measurement carefully, we just ordered a standard size, but In Weddingdress was so good when I asked that if we could get the dress sent back too order a size bigger but unfortnaly the dresses are trailer made, but they offered me a coupon instead, so il be oreder in another one of these dresses,I am so happy with them and can't wait till my girls are in them for my wedding. Thank you
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1 comment
Guest

Poor language skills and lack of details about product leads me to believe this is fake review from the company.

Anonymous

Terrible service and poor quality

DO NOT OREDER FROM HERE!!!!!!!!!! I made the mistake of ordering a dress because my dream dress was too expensive for me to buy from the actual designer. Do not let the pictures fool you. These are cheap dresses that are made with poor quality parts. I received the dress in the mail and the zipper was broken, so I was not able to try it on. The beading on the dress was not the same as the picture and the "organza" bottom was terribly tacky. I tried to return the dress due to the broken zipper and they were not willing to provide a refund for a dress that I can not even wear.
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Reason of review:
Pricing issue
Aphrodite Hhc
map-marker Oceanside, California

Inweddingdress.com - DO NOT BUY FROM THIS COMPANY!!

I am so utterly irrate at this company. I bought a wedding dress from www.inweddingdress.com. The dress arrived with the zipper broken and pink & red thread sewn into the material. The online service is no help at all (seems like a scam) and the service e-mail does not respond to you! There is no help line to call since they are located in China. Figures! I wasted $300 on a dress that is defective and I cannot return. Be warned that you will not be able to return your dress if it arrives defective or doesn't fit correctly. This is by far the worst customer service I have ever experienced.
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Loss:
$300
1 comment
swdavis

I am really sorry to hear that you had a bad experience. I am getting married in August and I can't imagine the panic that I would have gone through if my dress didn't arrive as stated in the order.

Good luck to you and I pray that your wedding is the most beautiful beginning for a lifetime of happiness. God Bless You.

ashley s Kte
map-marker New York, New York

Inweddingdress.com sent me a broken dress looks nothing like the picture... REFUSE TO REFUND!

I ordered dress from Inweddingdress.com for a wedding in March. Unfortunately I just took the dress out of it's packaging. Upon opening it the zipper was broken as well as the sash. I reviewed the return policy and it states that I had 5 days to return it. First of all how can you even know when i received the dress by mail and secondly, that's a very short period of time for buying any item of clothing at that price. No high end store would have such an absurd return policy. I am also very frustrated with the cut of the dress as well. The picture shown is not the design sent to wear. With my sister being a fashion designer I know how things should be portrayed and that was false advertisement. This has just been a frustrating situation from the start. So I tried to contact the company but they only communicate through automated email. I can not get ahold of a human being... talk about awful customer service. I spent over 150 dollars on a dress i can not wear. I WILL NEVER EVER USE THIS COMPANY AGAIN OR EVER SUGGEST IT TO ANYONE ELSE!! I am a hair dresser. People ask me all the time about professional opinion all they time well they can kiss my nice comments goodbye. This company is a joke. . . A JOKE! do not use their site.
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Loss:
$170
2 comments
Guest

Not just the return policy, the entire thing is a bait and switch. If the dress looked close to what I thought I was ordering, I would have been ok...let's be real, if we could order the designer one, we would have, but to take advantage of those obviously on a budget, is awful...almost as awful as the dress they sent me.

Guest

Thanks. I almost ordered a dress. Worst return policy ever!

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